citrus-cms/resources/views/guide/request-ndt.md

Request NDT User Guide

What is the Request NDT Module?

The Request NDT module manages requests for Non-Destructive Testing (NDT) services. This module helps coordinate NDT service requests, manage request workflows, and track NDT service delivery.

Getting Started

To access Request NDT:

1. Login to the system
2. Click on NDT in the main menu
3. Select Request NDT from the submenu

Key Features

Primary Functions

• Request Management: Create and manage NDT service requests
• Workflow Management: Manage request approval and processing
• Service Coordination: Coordinate NDT service delivery
• Status Tracking: Track request status and progress

Secondary Functions

• Priority Management: Manage request priorities and urgency
• Resource Allocation: Allocate NDT resources to requests
• Documentation: Maintain request documentation and records
• Communication: Communicate request status and updates

How to Use

Creating NDT Requests

1. Click "New NDT Request" button
2. Select NDT service type and requirements
3. Define testing scope and specifications
4. Set priority and due dates
5. Assign NDT personnel and resources
6. Submit request for approval
7. Track request status

Request Management

1. Review request details and requirements
2. Process request approval workflow
3. Allocate resources and schedule services
4. Monitor request progress and status
5. Update request information as needed

Request Categories

• Routine Testing: Regular NDT service requests
• Emergency Testing: Urgent NDT service requests
• Special Testing: Specialized NDT service requests
• Maintenance Testing: Maintenance-related NDT requests

Best Practices

Usage Guidelines

• ✅ Define clear testing requirements and scope
• ✅ Set appropriate priorities and due dates
• ✅ Follow request approval workflow
• ✅ Monitor request progress and status

Quality Assurance

• ✅ Verify request accuracy and completeness
• ✅ Ensure proper resource allocation
• ✅ Monitor request processing and delivery
• ✅ Regular review of request management process

Troubleshooting

Common Issues

1. Request not processing: Check request details and workflow
2. Resource conflicts: Review resource allocation and scheduling
3. Approval delays: Contact request approver

Getting Help

• Contact the NDT department for technical support
• Consult NDT request procedures and guidelines
• Check request status and approval workflow