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citrus-cms/resources/views/guide/ncr.md
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2026-04-28 21:15:09 +03:00

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# NCR User Guide
## What is the NCR Module?
The NCR (Non-Conformance Report) module manages non-conformance reports and corrective actions. This module helps track non-conformances, manage corrective actions, and ensure proper NCR documentation and management.
## Getting Started
To access NCR:
1. Login to the system
2. Click on **NCR** in the main menu
3. Select **NCR** from the submenu
## Key Features
### Primary Functions
- **NCR Management**: Manage non-conformance reports
- **Corrective Action Tracking**: Track corrective actions
- **Report Management**: Manage NCR reports
- **Documentation**: Maintain NCR documentation
### Secondary Functions
- **Report Generation**: Generate NCR reports
- **Data Analysis**: Analyze NCR data and trends
- **Export Options**: Export NCR data in various formats
- **Compliance Monitoring**: Monitor NCR compliance
## How to Use
### Managing NCR Reports
1. Click **"Manage NCR"** button
2. Select NCR for management
3. Review non-conformance details
4. Update NCR information
5. Track corrective actions
6. Generate NCR reports
7. Monitor compliance
### NCR Management
1. Review NCR reports
2. Update non-conformance information
3. Track corrective actions
4. Monitor compliance
5. Generate NCR reports
### NCR Categories
- **Open NCRs**: Open non-conformance reports
- **Closed NCRs**: Closed non-conformance reports
- **Pending Actions**: Pending corrective actions
- **Completed Actions**: Completed corrective actions
## Best Practices
### Usage Guidelines
- ✅ Keep NCR data current and accurate
- ✅ Monitor corrective actions regularly
- ✅ Maintain proper documentation
- ✅ Ensure compliance with standards
### Quality Assurance
- ✅ Verify NCR data accuracy
- ✅ Ensure proper corrective action management
- ✅ Monitor NCR management effectiveness
- ✅ Regular review of NCR processes
## Troubleshooting
### Common Issues
1. **NCR not saving**: Check all required fields are completed
2. **Action delays**: Review corrective action requirements
3. **Compliance problems**: Verify compliance requirements
### Getting Help
- Contact the NCR department for technical support
- Consult NCR procedures and guidelines
- Check NCR data and compliance status