Ümit Tunç
76 lines
2.4 KiB
Markdown
76 lines
2.4 KiB
Markdown
# NCR Status User Guide
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## What is the NCR Status Module?
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The NCR Status module tracks and monitors the status of Non-Conformance Reports (NCRs) throughout their lifecycle. This module helps manage NCR progress, track corrective actions, and ensure timely resolution of quality issues.
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## Getting Started
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To access NCR Status:
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1. Login to the system
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2. Click on **NCR** in the main menu
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3. Select **NCR Status** from the submenu
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## Key Features
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### Primary Functions
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- **Status Tracking**: Track NCR status and progress
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- **Progress Monitoring**: Monitor corrective action progress
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- **Timeline Management**: Manage NCR timelines and due dates
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- **Reporting**: Generate NCR status reports
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### Secondary Functions
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- **Dashboard View**: Overview of all NCRs and their status
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- **Filtering**: Filter NCRs by status, priority, or responsible person
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- **Notifications**: Alert system for overdue NCRs
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- **Analytics**: Analyze NCR trends and patterns
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## How to Use
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### Viewing NCR Status
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1. Access NCR Status module
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2. View NCR dashboard with status overview
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3. Filter NCRs by status or other criteria
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4. Click on specific NCR for detailed view
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5. Review progress and timeline
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### Status Management
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1. Review NCR status and progress
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2. Update status as corrective actions progress
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3. Monitor due dates and timelines
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4. Escalate overdue NCRs
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5. Close completed NCRs
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### Status Categories
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- **Open**: NCR created and assigned
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- **In Progress**: Corrective actions being implemented
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- **Under Review**: Corrective actions under review
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- **Closed**: NCR resolved and closed
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- **Overdue**: NCR past due date
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## Best Practices
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### Usage Guidelines
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- ✅ Monitor NCR status regularly
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- ✅ Update status promptly when progress is made
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- ✅ Follow up on overdue NCRs
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- ✅ Document status changes and reasons
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### Quality Assurance
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- ✅ Verify corrective actions are effective
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- ✅ Ensure proper documentation of resolution
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- ✅ Monitor NCR trends and patterns
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- ✅ Regular review of NCR management process
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## Troubleshooting
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### Common Issues
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1. **Status not updating**: Check user permissions and workflow
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2. **Overdue NCRs**: Review assignment and escalation process
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3. **Missing notifications**: Check notification settings
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### Getting Help
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- Contact the Quality Control department for technical support
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- Consult NCR status procedures and guidelines
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- Check NCR assignment and escalation process
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